Multiple Blue screens

Hello

Download and post.. https://www.ccleaner.com/speccy


To post. https://support.ccleaner.com/s/article/saving-system-information-with-speccy?language=en_US

Also we need the complete psu spec's..

Thanks

Also download this and post.. https://www.sysnative.com/forums/pages/bsodcollectionapp/

@PeterOz

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.

2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.

3. Upload the zip folder using the Attach button, bottom left of the dialogue input box



Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

Speccy first;

Operating System
Windows 10 Pro 64-bit
Computer type: Desktop
Installation Date: 9/8/2023 4:32:56 PM

Click to expand...

Windows is shown to have been a recent install and I`m afraid it was done badly, see my canned explanation below;

Once Windows has been clean installed you must then install first the MBs chipset drivers then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the motherboard manufacturer or downloaded from their site and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.

The chipset is what enables the MB to be able to communicate with all the hardware + are the first drivers that Windows looks for on boot.

Click to expand...

Something weird in Speccy, you are shown to have the version of BIOS shown below;

BIOS
Brand: American Megatrends International LLC.
Version: F2
Date: 1/6/2021

Click to expand...

What is weird, if you go to the MBs support page here you will find that there is no such a version of BIOS, regardless of this,you need to update to the latest version of BIOS because the versions that you are behind address both security and stability issues.

Your latest two crash dmps flagged a CPU issue, the one previous no specific driver was identified and the earliest one was caused by AVG.

The missing chipset drivers will hopefully sort out the CPU problem and you have uninstalled the AVG AV that we could see in your txt version of Speccy so likewise that problem will have also been resolved as well, this only if AVG was correctly uninstalled though.

Pease note that games cashing should not be addressed in the same context as Windows BSOD, another canned info for you below;

Software such as Windows can crash and when it does crash you get a BSOD and when enabled a crash dmp is generated, programs or games when they crash can on occasion close to the desktop but the computer will still be 100% functional.

Hardware failure such as a weak power supply and/or overheating are not software related and when a computer for example suddenly turns off, freezes or the screen goes black etc the behaviour should be described as the "computer shut down unexpectedly" or froze etc and not as having crashed as the latter implies a software issue as opposed to an obvious hardware issue when described properly.

Having the correct info means that helpers will not be looking for a software issue when the problem is clearly hardware related.

Click to expand...

Graphics
LC27G7xT (2560x1440@240Hz)
LG HDR 4K (3840x2160@60Hz)
BenQ RL2460H (1920x1080@60Hz)
4089MB NVIDIA GeForce RTX 4070 Ti (Gigabyte): 34 °C

Click to expand...

Suggest that you disconnect the above while troubleshooting, having different refresh rates will cause issues on it`s own.

Thread closed as being abandoned.