• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Status
Not open for further replies.
The monitor on my recently purchased HP Omen 25L computer randomly goes black, and I've encountered some issues. I have a 4060Ti, i7 13700F, and 16GB RAM, and my power supply is 600W. From the first time I turnd it on, the monitor turns black for a few seconds, and after pressing some buttons on the keyboard it brings it back. This can happen every 10 seconds or up to 20 minutes, usually lasting only a few seconds. The lights on the mouse and keyboard also stop during this time. When it comes back on, it's like my computer restarted - all programs are closed, even though the PC was still on.
I've swapped monitors and HDMI cables, both at the same speed. All drivers are updated(I think). I even went to a shop, and they mentioned that not everything was entirely installed. They checked the device manager, where some icons had yellow triangles. They advised updating those, but my attempts failed. I then tried reinstalling Windows, but that didn't fix the issue. I'm seeking help to resolve this problem. Any assistance would be greatly appreciated.
 
Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
Status
Not open for further replies.